Privacy Notice

DHL Consulting GmbH  (hereinafter called ‘DHL Consulting’) is pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data during handling throughout the entire business process.

In the following, we explain what information DHL Consulting collects when you visit our website and how this information is processed and for what specific purposes.

Outline

  1. What is Personal Data?
  2. Who is Responsible?
  3. What are the Purposes of and the Legal Basis for the Processing of Personal Data? / What are the Controller’s or Third  Party’s Legitimate Interests?
  4. Online Presence and Website Optimization
  5. Use of Cookies
  6. Table of Cookies and Categories
  7. How to Manage Cookies / Right to Object and to Opt-out
  8. Social-Media-Plug-ins
  9. Third Party Services
  10. What is DHL Consulting GmbH’s Privacy Policy?
  11. What is the DHL Group’s Data Privacy Policy?
  12. What are my Data Subject’s Rights?
  13. Right to Object
  14. How about Data Security?
  15. Changes to Privacy Notice
  16. What is Personal Data?

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This includes information such as your real name, address, telephone number and date of birth. Information which cannot be linked to your real identity – such as favorite websites or number of users of a site – is not considered personal data.

  1. Who is Responsible?

This Privacy Notice applies for the data processing carried out by: DHL Consulting GmbH

If you have queries with regard to the processing of your personal data, please contact the Data Controller.

Data Controller:

DHL Consulting GmbH

Renate Imoberdorf

Head of HR and COO

53113 Bonn

Germany

Email: DataProtectionDHLConsulting@dhl.com

  1. What are the Purposes of and the Legal Basis for the Processing of Personal Data? / What are the Controller’s or Third  Party’s Legitimate Interests?

DHL Consulting GmbH is committed to preserving the privacy of users of our websites. When you visit our web pages, our web servers always temporarily save for connection and set up and security purposes the connection data of the computer connecting to our site, a list of the web pages that you visit within our site, the date and duration of your visit, the IP address of your device, the identification data of the type of browser and operation system used as well as the website through which you linked to our site.

Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this data voluntarily, e.g. while completing an online contact form, as part of a registration, survey, competition, fulfillment of contract or an information request.

The legal basis for the processing of the aforementioned data categories is Art. 6 (1) (a) of the European General Data Protection Regulation (GDPR). Due to the said purposes, in particular to guarantee security and a smooth connection setup, we have a legitimate interest to process this data.

The data will be stored for a period of 25 months and then automatically deleted. Furthermore, we are using cookies, tracking-tools and targeting measures. You will find more details hereto below under the section Use of Cookies.

Processing for Advertising Purposes

If you subscribe to receive a tailored logistics decarbonization journey, we process your mail address and the data you provided us via the form to provide you with promotional material. The legal basis for this data processing is your consent in accordance with Art. 6(1) a) GDPR. You can withdraw your consent at any time with effect for the future using the contact address: decarbonization-compass@dhl-consulting.com

  1. Online Presence and Website Optimization

We use tracking software to determine how many users visit our website and how often. We do not use this software to collect individual personal data or individual IP addresses. The data are used solely in anonymous and summarized form for statistical purposes and for developing the website.

  1. Use of Cookies

“Cookies” are small files that enable us to store information related to your device and you, the user, specifically, while you visit one of our websites. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you.

On the basis of Art. 6 (1) f) GDPR, we are using “session cookies” in order to optimize our website and to guarantee and convenient and undisturbed user experience. These cookies are stored exclusively for the duration of your visit to our internet pages. They are automatically deleted when you close your browser.

In addition, we use “persistent cookies” for retaining information about visitors who repeatedly access one of our internet pages. The purpose of using cookies is to be able to offer you optimal user guidance as well as to “recognize” you and thus be able to present (as much as possible) diversified internet pages and new contents during repeated use.

Generally, we do not create an individual profile of your online activities. The content of a persistent cookie is limited to an identification number. Name, email address, IP address, etc., are not saved on the majority of our sites.

  1. Table of Cookies and Categories
  2. Categories

We have provided details of all cookies used on this websites in the table below.

All cookies in this table have been categorized according to 4 numbered groups – the relevant category numbers are listed in column 1. Please note that cookies can belong to more than one category.

The categories are as follows:

[1] Strictly Necessary: These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. As already stated above, this is based on Art. 6 (1) f) GDPR.

[2] Statistics: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

[3] Marketing: These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for the individual user. They are also used to limit the number of times you see an advertisement as well as helping measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the website operator’s permission.

  1. Table of Cookies
  2. Third Party Cookies in Embedded Content

Please note that on some pages of our websites you may notice that cookies have been set that are not related to DHL Consulting GmbH. When you visit a page with content embedded from, for example, YouTube or Vimeo, these service providers may set their own cookies on your web browser.

DHL Consulting GmbH does not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies.

 

  1. Web Beacons

In order to keep DHL Consulting GmbH’s online content relevant, easy to use and up-to-date, we use web analytics services such as Google Analytics (see Google Analytics entry in DHL Consulting GmbH Table of Cookies above for more information) to help us understand how people use our websites. These services use data collection technologies such as web beacons.

Web beacons are small electronic images that deliver cookies, count visits, and understand usage and website effectiveness. In turn, this lets us know what content is of interest to our visitors and helps us provide tailored information on our websites.

These web beacons are anonymous and do not contain or collect any information that identifies you. The information is anonymous and only used for statistical purposes. These web analytics data and cookies cannot be used to identify you as a natural person as they never contain personal information such as your name or email address.

  1. How to Manage Cookies / Right to Object and to Opt-out

Using our products and services without cookies is also possible. In your browser, you can deactivate the saving of cookies, limit them to particular websites, or set the browser to notify you when a cookie is sent. You can also delete cookies from your PC hard drive at any time (file: “cookies”). Please note that in this case you will have to expect a limited page presentation and limited user guidance.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit: All about cookies

For further EU-specific advice on cookies and the various opt out options available to you, you can also visit the following website: Your online choices

You can choose to opt out of some or all of the advertising cookies set on your PC by visiting the Network Advertising Initiative (NAI) website.

Please remember that if you delete your cookies, or use a different browser or computer you will need to set your opt-out status again.

Please note that it is not technically possible to detect the Opt-Out if you delete the cookies from your browser.

  1. Social-Media-Plug-ins

On our website and in accordance with Art. 6 (1) f) GDPR we are using social-media-plug-ins (like facebook, google+, twitter etc.) in order to promote our brand, products and services and to get in touch with our customers. Therefore these advertising purposes are regarded as carried out for a legitimate interest. It is the responsibility of the respective social-media provider to be in line with all applicable laws and regulations.

  1. Third Party Services

We use third party platforms that allows us to reach people interested in working for DHL Consulting GmbH, to understand how they interact with our communications and other content, and to customize marketing based on their interests.

For recruiting purposes, we collect Personal Data that you submit to us voluntarily through forms created on landing pages.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

The term ‘personal data’ is the entryway to the application of the General Data Protection Regulation (GDPR). Only if a processing of data concerns personal data, the General Data Protection Regulation applies. The term is defined in Art. 4(1)(1). Personal data are any information which are related to an identified or identifiable natural person.

The GDPR provides the following rights for individuals:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

You can find the full definitions here.

10 .What is DHL Consulting GmbH’s Privacy Policy?

DHL Consulting GmbH adheres to the DHL Group’s Data Privacy Policy.

  1. What is the DHL Group Data Privacy Policy?

The DHL Group Data Privacy Policy regulates the Group-wide standards for data processing with a special focus on so-called third country transfers, meaning transfers of personal data to countries outside the EU, which do not have an adequate level of data protection. If you are interested in learning more about the DHL Group Data Privacy Policy, please click here.

  1. What are my Data Subject’s Rights?

Apart from the right to obtain you have the following rights:

  • You can request information as to what personal data is stored
  • You can request that we correct, delete or block your personal data provided these actions are permitted by law and in compliance with existing contractual conditions.
  • You can request to receive personal data you have provided in a structured, commonly used and machine-readable format.
  • You may lodge a complaint with the supervisory authority. To find your competent data protection authority, please click here.
  1. Right to Object

The right to object applies for all processing of personal data which is based on Art. 6 (1) f) GDPR.

To exercise your right, simply get in touch with us by using the contact details below:

DHL Consulting GmbH

Data Protection Controller

Renate Imoberdorf

53113 Bonn

Germany

  1. How about Data Security?

DHL Consulting GmbH takes all of the necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the DHL servers if your browser supports SSL. Should you wish to contact DHL Consulting GmbH by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore recommend you send us confidential information only by post.

  1. Changes to Privacy Notice

We keep our Privacy Notice under regular review.

DHL Consulting GmbH reserves the right to change its Privacy Notice at any time with or without prior notice. Please check back frequently to be informed of any changes. By using DHL Consulting GmbH’s websites you agree to this Privacy Notice.

This statement was last updated on 7 March 2023.

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