Supply chain performance is ultimately about providing your customer with the right product, in the right place, at the right time. Aligning your inventory and positioning to defined service levels is key to ensuring your customers are completely satisfied – every day.
The relative importance of different supply chain performance measures – such as speed, reliability, flexibility and sustainability – depends on your industry and products. If you are in fashion, for example, speed-to-market is important, while reliability is paramount for automotive companies.
We analyze your supply chain based on your product portfolio to help you identify and balance the differing performance requirements for various segments, for example high-value and low-value goods.
DHL Consulting can perform a benchmark analysis to compare your supply chain to baseline performance. We quickly and effectively evaluate your organization’s performance, identifying both strengths and performance gaps and elaborate actionable recommendations for improvements.
Cost-effective network enhancement
Improving your performance can be done in parallel to meeting cost targets, a double-edged approach to increased competitiveness. We can conduct a network design analysis to identify transportation and distribution center models that result in both customer service-level improvements and optimization of your entire supply chain.
For example, we helped a leading telecommunications network provider attain transportation cost savings of 16% while meeting customer demands for complete order fulfillment by using a shipment and inventory consolidation hub.
DHL Consulting has been supporting growth in a wide range of topics for Deutsche Post DHL Group businesses.
Go-to-market strategies: e.g. supporting the automotive industry in China
Addressing new customer segments in established markets: e.g. helping DHL Global Forwarding and DHL EXPRESS better address small and medium enterprises
Innovation roll-out: e.g. setting up the DHL Innovation Center; rolling out the Packstation (keycard-accessible delivery lockers) outside Germany
Product development support: e.g. launching Secure Ocean Freight, standardized Lead Logistics Provider (LLP) solutions
Designing customer supply chains to enable growth: e.g. moving from a traditional retail store distribution network to a mixed channel supply chain including eCommerce